Customer Testimonials

At BioReference®, we work with healthcare providers to change the standard of patient care to be more convenient, affordable and personal, aiming for more efficiency within the healthcare system, not more tests for each patient. Below is a sampling of how we’re serving healthcare providers and their patients with more than laboratory results—with actionable, empowering knowledge.

Alicia

We have been using BioReference for 3 years now and they continue to provide lab services in a timely manner that helps our facility in preventing re-hospitalizations. What is so unique about BioReference is our dedicated account executive. She exemplifies a true picture of a sales representative, and always goes above and beyond her duty. When we had a flu outbreak, she ensured timely results of labs, and as we tested every one of our residents, she personally delivered culturettes herself. Because of all her help, we were able to clear our facility right away.

Alicia Fereno, RN

Carlos

We are very happy with the level of customer service we receive from BioReference. We have been a client for over 20 years, and are extremely satisfied with the laboratory services and solutions they provide.

Carlos F. Driggs, MD

Maryann

Of all the local labs, we find BioReference to be the most convenient and dependable, seven days a week.

Maryann Benigo, DO

Michaela

BioReference is a convenient and friendly lab, located close to our practice. Our account executive is professional easy to reach, and provides onsite counseling. Lab results are sent in a timely manner. We are very happy with the service we receive.

Michaela Mason, Office Manager

Samuel

I use BioReference because I like their reports. My account executive is very reliable when I call her – she is always available anytime, day or night.

Samuel Affus, Lab Technician
Methuselah Medical - New Rochelle, NY

Rakesh

The customer service I receive from BioReference through my dedicated account executive up to the corporate level is superior to any other lab that I have worked with in the past. I know everybody is willing to help when I have any questions.

Rakesh Malik, MD